OTS – Page 5 – ReInvent IT

Floor Space Analysis Workgroup Update – August 26, 2014

26 Aug

The Office of Technology Services moved IT staff that support the Office of Group Benefits (OGB) into the Department of Public Safety (DPS) datacenter on the weekend of 8/16/14. All OGB servers were also moved into the DPS datacenter. The Department...
Read more »

Desktop Support Workgroup Update – August 25, 2014

25 Aug

The workgroup has completed the deliverable document and the service level agreement for statewide desktop support. The workgroup is now defining and creating cost savings points and building the desktop support infrastructure for Statewide Enterprise Active...
Read more »

Helpdesk Consolidation Workgroup Update – August 22, 2014

22 Aug

The workgroup is reviewing agency expectations, creating SLA’s, and reviewing an RFP for purchasing IT Service Support Management (ITSSM) solution for statewide incident/problem tracking and configuration management. The workgroup seeks to identify agency locations and needs by region and...
Read more »

Managed Print Workgroup Update – August 22, 2014

22 Aug

The workgroup is continuing its analysis of existing statewide printing and copier needs. The group is performing cost benefit analysis and identifying procurement methods going...
Read more »

Mainframe Consolidation Workgroup Update – August 22, 2014

22 Aug

The new consolidated mainframe has arrived at the ISB and is being readied by IBM and Office of Technology Services personnel. The larger Department of Children and Families mainframe is scheduled to be migrated on September 6, 2014, and the...
Read more »

GIS Workgroup Update – August 21, 2014

21 Aug

The workgroup has completed drafting and internal review of recommendations. The workgroup is planning to present to the recommendations to the Chief Information Officer within the next...
Read more »

High Capacity Printing Workgroup Update – August 21, 2014

21 Aug

The Office of Group Benefits and the Deptartment of Wildlife and Fisheries are now consolidated within the Department of Children and Family’s (DCFS) print shop. The workgroup is in the early planning stages of moving the Division of Administration’s high-capacity print...
Read more »

Desktop Leasing Workgroup Update – August 21, 2014

21 Aug

The workgroup has completed an Invitation to Bid (ITB) which was submitted tothe Office of State Purchasing (OSP) for review. It is scheduled to be reviewed by the OSP Procurement Support Team on August 26,...
Read more »

Cloud Services Workgroup Update – August 21, 2014

21 Aug

Workgroup members are actively drafting a Cloud Services RFP. Current activity involves compiling a full list of technical requirements and talking to other states to identify lessons learned. Preliminary writing has started. At this time the group anticipates publishing an...
Read more »

FAQs for Employees – August 20, 2014

20 Aug

In the beginning of August, eight meetings were held with Office of Technology Services (OTS) and Office of Telecommunications Management (OTM) employees to present the detailed organizational charts for the various OTS units. The functions and structure of each unit...
Read more »