Establish a statewide Desktop Support service.
Desktop Support Workgroup Update – November 13, 2014
The workgroup is continuing to build desktop support infrastructure for Statewide Enterprise Active Directory. The workgroup is working to define…Continue reading »
Desktop Support Workgroup Update – August 25, 2014
The workgroup has completed the deliverable document and the service level agreement for statewide desktop support. The workgroup is now defining…Continue reading »
Desktop Support Workgroup Update – July 30, 2014
Defining and creating a deliverable document for statewide desktop support. Creating service level agreements (SLA) for statewide desktop support; defining…Continue reading »